Rujukan Laman

Privacy Policy for Your Account

We collect only the details needed to open your account, check wallet activity and answer support requests.

Account checksCookie useLocal lawSupport requests
bet88b Privacy Policy for Your Account
REACH US

Ways to Reach Our Team

If you want to ask about access, correction or the records we keep, use the path that matches your account.

Account centre message Send a request from the message area inside your account.
Privacy request form Use the form when you want a written trail for correction or access requests.
Support chat If you need a quick check on how a record is used, chat with…
RECORD CARE

How We Handle Your Records

We treat privacy as part of account security, not a side note. Login logs, device fingerprints, wallet references and support messages are kept in separate records so we…

Collection limits

We collect account, device and payment records only when they are needed for sign-in, wallet checks, support handling or legal…

Cookie control

Cookies remember session state, language choice and page settings.

Login security

We use login logs and step checks to spot unusual access and protect your account from changes you did not…

Retention window

We keep records only as long as the task, dispute or legal duty needs them.

Change requests

You can ask to see, correct or update personal details through the support paths below.

Local law

When access or availability depends on local law, we follow the rule that applies in Malaysia and any other place…

Privacy Policy Questions, Answered

These questions cover how the policy works for your account, the records we hold and the steps we use when you ask for a change. If a request needs identity checks, we may ask for account details so we can protect the record from the wrong hand. The answers below use plain language so you can see what happens before you send a request.

We collect the details needed to open and secure your account, such as your contact data, login log and payment references. If you use Touch 'n Go, GrabPay, Boost dan FPX, those records are tied to the wallet trail.

Yes. Send a request through the support path that fits your account, and we will confirm ownership before sharing any record copy or correction step. Some parts may stay private if law requires it.

Cookies help us keep your session alive, remember language choice and load the page state you left behind. They also help us spot broken sessions so you do not repeat steps each time you return.

We keep it only for the period needed to run the account, settle a dispute or meet legal duties. When that window ends, the record is removed or archived under the rule that applies.

Only staff who need the record for account checks, support work or legal duties can see it. We keep the access set tight and check it again when a request or issue comes in.

Yes. When access or availability depends on local law, we follow the rule that applies in Malaysia and any other place where use is allowed. If that affects your request, we explain the limit before we act.